Contact – Spitfire

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FREE USA SHIPPING OVER $45 | FREE RETURNS

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About

Spitfire is an independent, London based label that designs eyewear for all who love bold, beautiful fashion. Inspired by the spirit and energy of our home city, we embrace a free-spirit culture that allows us to be entirely creative and responsive to our fashion urges.

We are simply put, obsessed with design. We love exploring juxtapositions of opposites: masculinity vs femininity, pretty vs punk, retro vs futuristic, demure vs badass. Embracing all that we are and all that we might want to be.

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Please submit any questions you may have regarding our products or an order you have placed with us via the form below.

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Shipping + Returns

Returns:

If you are dissatisfied with your order for any reason, you can return your sunglasses for a full refund or exchange within 30 days of the purchase date.

Please note that only shipping costs using GROUND service in the USA will be refunded.

To be eligible for a return, your sunglasses must be unused and in the same condition that you received them. They must also be in the original packaging.

We will issue FREE return shipping labels to customers in the United States.

To process a return and request a FREE return shipping label, please contact us HERE.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping:

After your payment is authorized and verified, please allow up to 2 business days to process your order. Please add this processing time to your selected shipping time to estimate arrival of your purchase.

Please note that all shipping is via UPS and service timings selected (eg. 3 Day Select) references business days only and does not include any processing time.

You will receive a shipping notification email that will notify you of the tracking number for your order.

Please note that we only accept orders shipping to United States and Canada.

Please note that the offer of 'Free Shipping' is only available to customers in the United States who spend $45 or more. Please also note that this shipping is via GROUND service only.

Canadian customers please be aware that there are additional taxes and fees when shipping to Canada. Due to GST (Goods & Services Tax), PST (Provincial Sales Tax), broker fees and shipping, this cost may range from $20.00 to $40.00. These taxes/fees are in addition to the sales price of the sunglasses and will be charged separately by UPS. In addition, if sunglasses are returned, these taxes and fees cannot be refunded.

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